Refund Policy

1-Hour Refund Policy – Valid from the Time of Purchase

REFUND POLICY:

At BGH media (bghmedia), we are committed to your complete satisfaction with your purchase. If you have any technical or sales inquiries, please don’t hesitate to contact us. However, if you believe that the service you purchased does not meet your requirements and you have attempted to resolve the issues with our support staff, we want to make things right. In order to be eligible for a full refund, please follow the steps below and ensure that your refund request is made within 1 hour of the original purchase:

Requesting a Refund:

To initiate your refund request, please follow these steps:
1. Log in to the client area at https://bghmedia.net/billing/login.
2. Submit a ticket containing your refund request and the reason behind it.
3. Include your invoice number in the ticket.
4. Ensure that your refund request is made within 1 hour of the original purchase.
5. Please note that refund requests made after 1 hour of the original purchase will not be eligible for a refund.

We value your satisfaction and will promptly address your refund request within the specified time frame. Thank you for choosing Borgiptv (BGH media).